Delivery and returns
Free tracked delivery on every order, and free returns within 30 days.
Delivery
We deliver within the United States. Delivery is tracked and free on every order, whatever its size.
Pieces in stock leave the workshop within two working days. A made-to-order piece is ready in three weeks and is sent the day it is finished.
Prices and payment
Prices are in US dollars. No delivery charge or tax is added at checkout: the total you review is the total you pay. Payment is taken on Stripe’s secure page, and only when it succeeds.
Returns
A piece can be returned free of charge within 30 days of delivery, unworn and with its labels attached.
To return one, write to care@atelier.example with the order number. We send a prepaid label, and refund the payment to the card it was made with once the piece is back in the workshop.