Atelier

Customer care

Delivery, returns, alterations and sizes, and how to reach us about anything else.

Contact us

Customer care sits in the workshop, so a question about a piece is answered by someone who can walk over and look at one.

Telephone
(212) 555-0142
Hours
Monday to Friday, 9am to 6pm Eastern

About an order

If you ordered while signed in, the order and where its payment stands are in your account. When you write to us, include the order number, which starts with AT-.

Your orders

In person

The stores in New York, Chicago and Los Angeles can help with anything here, and take in pieces for alteration.

Stores